Privacy
policy.
Last updated: September 2026. How we handle your information when you use Olaife services.
1. What we collect
When you book or create an account: name, email, phone (if provided), service preferences, dates, guest counts, budget range and the details you include in your notes. When you browse the site: standard technical data (device, browser, pages visited) via hosting analytics.
2. Why we collect it
To prepare quotes, coordinate bookings, send order updates, improve the service, and meet legal obligations. We do not sell your personal data.
3. Who we share it with
Only with suppliers needed to fulfil your request (hotels, vehicle operators, venues, guides, aviation partners — as applicable) and with service providers who run our infrastructure (hosting, database, email). Each receives only what is necessary.
4. Accounts and tracking
If you log in, your quote requests and orders are stored against your account so you can track status. You can request deletion of your account and associated data at any time.
5. Retention
We keep enquiry and booking records for as long as needed to serve you and for legitimate business or legal record-keeping, then delete or anonymise them.
6. Your rights
You may request access to, correction of, or deletion of your personal information, and object to certain processing. Contact us and we will respond within a reasonable period.
7. Security
Data is transmitted over HTTPS and stored with access controls. No system is perfectly secure; we take reasonable technical and organisational measures.
8. Contact
Privacy requests: hello@olaife.co.ke or write to Milimani Road, Nairobi, Kenya. See also our Terms of Service.